Privacy policy

privacy policy

 

High-Family Inc. (hereinafter referred to as “we” “our” “us”) complies with laws and regulations regarding the protection of personal information and GDPR/CCPA compliance , and has established the following policy regarding the handling of personal information to ensure that your personal information is handled appropriately.

 

GDPR COMPLIANCE
https://sawatakai.com/pages/gdpr-compliance

US LAWS COMPLIANCE
https://sawatakai.com/pages/us-laws-compliance

PIPEDA COMPLIANCE
https://sawatakai.com/pages/pipeda-compliance

 

1       Definition of personal information

  • "Personal information" refers to information about an individual that can identify a specific individual by name, date of birth, or other description contained in the information, or that includes a personal identification code. Information that cannot identify a specific individual by itself, but can identify a specific individual when combined with other information, will also be treated as "personal information" to the extent that it is treated in combination.

 

2.      Appropriate Acquisition of Personal Information

  • We will acquire personal information fairly and will not acquire it through false pretenses or other illegal means.
  • We may obtain personal information such as your name, address, telephone number, IP address, and email address when you register as a member, purchase a product, make an inquiry, or make a product review .

 

3      Purpose of use of personal information

  • We use personal information for the following purposes:
    • To properly operate and provide our services
    • To confirm order details and delivery methods, etc.
    • To ship products and bill for them
    • For after-sales services such as product returns and exchanges
    • To manage membership, such as registration and withdrawal procedures
    • To provide information about campaigns, products, services, and surveys
    • For marketing analysis (sales performance analysis, access analysis, etc.)
    • To improve and enhance other services

 

4.      Management of personal information

  • We will endeavor to keep personal information accurate within the scope of the intended use, and will take necessary and appropriate safety control measures in accordance with current technological standards to prevent leakage, falsification, loss, etc.
  • We manage personal information under the following system:
    • We limit users of personal information to those who need it for business purposes.
    • When providing personal information to external contractors for purposes such as product shipping, we will manage these contractors to ensure that they handle personal information appropriately, including by entering into a personal information protection agreement.
    • Unnecessary personal information will be deleted in a timely manner.

 

5.      Provision to third parties

  • Except as permitted by law, we will not provide personal information to third parties without your consent.

 

6      Disclosure and correction, etc.

  • When you requests the disclosure or correction of your personal information, we will respond appropriately within reasonable limits in accordance with our designated methods. For specific methods, please contact the "Contact Information Regarding the Handling of Personal Information" at the end of this policy.

 

7      Cookies​

  • A cookie is a text file sent by the server of the website you visit and is stored in your browser.
  • In order to analyze the usage of this website and provide better service to our customers, we may use cookies to collect information such as the type of browser and OS, browsing history and length of stay on each page, and referrer (source of reference), but this information does not include any information that can identify individuals.
  • We use cookies with your consent. If you do not wish to accept cookies, you can disable them by changing the settings on your browser.

 

Personal information handling business
Business name High-Family Inc.
Representative name Rie Takai
Address
2-4-15 Heisei-dori, Seki City, Gifu Prefecture , 501-3919

For inquiries regarding the handling of personal information,
please contact the following email address:
support@sawatakai.com